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AFP Daniel Hakim / E-Learn Magazine

Reportagem sobre a Bettr Barista Coffee Academy, publicada na E-Learn Magazine. Esta matéria está disponível apenas em inglês e espanhol.

SINGAPORE - Having a successful business means more than just offering a great product, satisfying customers and making a good profit – at least this is true for Bettr Barista Coffee Academy, in Singapore. For the 6-year-old company, success also means promoting social equality and skills development of at-risk youth and marginalized women in the country, so they can successfully enter the job market and build a better life for themselves. Learn about this Blackboard customer’s award-winning initiative and how they are getting ready to use Blackboard’s digital learning environment.

Since 2011, Bettr Barista has been a leading provider of specialty coffee education in Singapore, offering local Workforce Skills Qualification (WSQ) certifications as well as international qualifications certified by the global Specialty Coffee Association.  

But more than a successful business, the company founded by Pamela Chng is a socially driven entity, with a core mission of creating and amplifying positive impact across all of its business units. This started with an initial goal of improving the lives of marginalized women and at-risk youngsters in Singapore through its coffee academy. “I don’t think we would have started the company if we didn’t have a social purpose,” shares Chng.  

While Bettr Barista Coffee Academy caters to coffee professionals, the Food & Beverage sector and coffee enthusiasts amongst the general public – with over 15 different courses available – there is also an adapted Holistic Training Program exclusively dedicated to the minorities mentioned above. 

In the program, students not only learn everything related to becoming a coffee barista – details about the coffee brewing and roasting processes, customer service, among other skills – they are also introduced to psychological and physical training, by attending well-being workshops and yoga classes, for example.  

“We prepare them to be productive, get a job, stay in that job, and in the process, start to create financial opportunities and independence to build a life for themselves,” Chng explains, adding that the idea is to use the entire coffee business to fund the program. The company also employs baristas in their five retail coffee bars in Singapore. 

Graphic 

Holistic Training Program: 3 Levels 

Mental: Professional barista education, paid apprenticeship at Bettr Barista’s partner specialty cafes, as well as opportunities for international certifications through continued education. 

Emotional: Emotional empowerment and life management skills to help with conflict management/resolution and confidence building. 

Physical: Multi-dimension physical training including self-defense, yoga, outrigger canoeing and rock climbing to encourage socialization, teamwork and foster camaraderie. 

This is how the Bettr concept – as well as the company name – came about: the idea of betterness, of nobody being perfect and constantly looking for ways to improve oneself. “To create a better life for ourselves and for other people,” Chng adds. 

Empowering Women to Their Own Strength  

Although the world is inhabited by 50% of women – 49.5% to be precisei –, gender equality still has a long way to go. In the workplace, among other areas of life, women have suffered continuous marginalization. The recent sexual harassment accusations in Hollywood are just one example of how powerful men have been getting away with crimes against women. But the reality in less glamorous places is even worse, considering living arrangements, low salaries, and social discrimination women third world countries go through.  

Concerned over women’s struggles in Singapore, where there is a huge inequality scenario building up, Chng decided to take an approach that was focused on working emotional resilience as a solution to the problems faced by women today. “Women have tremendous emotional strength and power, but a lot of times they don’t use it in the right way. So I think it was something we needed to address, to change those emotions and behaviors to help themselves. And that goes for young people as well,” Chng says.  

In a video available on Bettr Barista’s website, Shirley Ng, a Holistic Training Program graduate, recalls questioning her presence at the courses. “Because I didn’t love coffee,” she said. But as the six-month program went on, she realized it was not just about coffee – it was more than that. “I thought, since people are helping me, why not give myself a chance?” 

Bettr Barista’s inclusive politics have been recognized beyond the women the company has helped. The company achieved its B Corporation certification – the first in Singapore – in 2013 and has held a “Best For The World (Community)” standing for two consecutive years since 2016. In 2017, the coffee academy received the President’s Challenge Social Enterprise of the Year award, one of the country’s most important recognitions. Along with the award, the company also received a US$ 37,600 cash prize by Singapore President Halimah Yacob. 

How E-Learning Will Help Bettr Barista Train More People 

Since 2011, over 4,000 people have been trained in specialty coffee through Bettr Barista’s 1,000 courses and workshops. Students have travelled from countries like Australia and Zimbabwe for their training, and Bettr Barista has also taken its expertise beyond Singapore to markets including Taiwan and Myanmar. Now, they want to expand to more countries in Southeast Asia such as Indonesia, Vietnam and Thailand, and e-learning will be a big ally in trying to achieve this goal. 

The idea is to provide the more theoretical content about coffee making through distance classes, making it easier for people from other countries to learn the Bettr Barista techniques. 

“This way, we can reach out to more people in the same amount of time, so that we can focus our face-to-face time on more practical, ‘hands on’ work,” says Chng. “With Blackboard’s products, we can do it in a more sustainable and cost-effective way, especially for farmers and young people. Bettr Barista’s e-learning courses will be available to students soon,” she adds. 

Graphic 

Bettr Barista Is a B Corp – What Does That Mean?

B Corps are for-profit companies that are not exclusively focused on profits, but care about social and environmental performance, accountability and transparency as well. There are over 2,100 of these companies in the world today – and Bettr Barista is one of them.  

B Corps values: 

1 - Good for Workers  

2 - Good for the Community  

3 - Good for the Environment  

4 - Good for the Long Term 

5 - Good to the Core  

Learn more about them at www.bcorporation.net. 

Moving Towards Sustainability in Every Step 

“The thing we really love about working with coffee is it gives us the ability to try to be sustainable in every step,” Chng says. And that includes where their coffee comes from. Having direct relationships with farmers, Bettr Barista buys a great percentage of their coffee from them, ensuring they are being paid fairly so they can invest back into their business and further improve the quality of their offering. Bettr Barista also works with other B Corps that provide assistance to small farmers. However, when it is not possible to work directly with farmers, Bettr Barista partners up with some of the big coffee suppliers. “We are still not working 100% with truly sustainable coffees,” Chng admits. “But we sure are moving towards that.” 

Graphic 

Bettr Barista Results Since 2011 – Some Highlights: 

Holistic Training Program 

133 applications (66 accepted) across 17 completed intakes 

43 students graduated (70%) 

38 employed upon graduation (92%) 

36 have remained employed (96%) 

Accumulated salaries of over US$ 828,000 for graduates of its Holistic Training Program, supporting over 150 dependents 

Professional Coffee Courses and Corporate Coffee Appreciation Workshops 

More than 4,000 people from over 30 countries trained in professional (certified) coffee courses serving the food & beverage and specialty coffee industries, as well as secondary and tertiary schools, including special needs education institutions. 

Over 3,500 people trained in external corporate coffee appreciation workshops 

Conducted over 1,000 courses and workshops to date 




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All illustrations: TRiiBU Studio / E-Learn Magazine

WASHINGTON — Em 2017, comecei uma série de reportagens sobre o sistema educacional de diversos países para a E-Learn Magazine, publicação global da empresa norte-americana de tecnologia para educação Blackboard. Entre os países perfilados estão Brasil, França, Colômbia, México, Nova Zelândia, Austrália, Singapura, Bélgica, Países Baixos e Luxemburgo. Confira abaixo a reportagem sobre o Reino Unido.


***

Despite all of the concerns Brexit has raised for UK’s universities, such as funding issues, the land of hope and glory remains a great choice for students who want to attend some of its most renowned and best-ranked higher education institutions.

As early as the age of 5, the British start their journey in school. That’s when Primary Education begins for children in England, Scotland, Ireland, Northern Ireland and Wales — and they take it very seriously since that early age. In 2016, no less than 66% of pupils met or exceeded the expected standard in reading, 70% did so in mathematics and 74% achieved their goals in writing. 

This was just the first year of the new national curriculum enforced in British primary schools. According to the UK’s Department of Education, the new assessments raised the bar on what students aged 5 to 11 must be taught, consequently preparing them for secondary school and beyond.

Then, from ages 11 to 16, comes the time for secondary education. Of course, not all students can go to Hogwarts, but all of them have a chance to get a great deal of learning. Over the past two years, the main goal is to prepare students for the General Certificates of Secondary Education (GCSEs), academic qualifications given for specific subjects. The GCSEs are highly valued by colleges and employers, so they are quite popular among young British students.

Out of all 50 available subjects, four of them are mandatory: English Language, English Literature, Sciences and Mathematics. Welsh and Irish Languages are also required in Wales and Northern Ireland, respectively. However, students are free to choose the other subjects they are going to specialize in — actually, they are encouraged to take a wide range of subjects so they can keep their options open for the future.

After school, British students can continue studying or apply for jobs.  Nevertheless, before going to a higher education institution, if they choose to, students are required to attend further education. Similar to the GCSEs, the A-level is a two-year program that develops their academic abilities before attending college. 

The UK has a 46% completion rate in tertiary education, which is a good rate when compared to other countries researched for this piece – although Canada, Japan, New Zealand and Singapore have superior numbers. The United Kingdom is ranked 18th in the System Education World Economic Forum ranking.  

What is a matter of concern for British educators is the rise in the student dropout rate during the first year of college. In 2014-2015, 6.2% of students quit higher education even before getting to the second year. 

The UK Has Some of the Most Renowned Universities in the World

With over 100 universities – and 13 of them being listed in the World’s Top 100 rankings – the United Kingdom is one of the best places in the world to get a university degree. However, it’s one of the priciest too: local students spend an average of US$ 5,900  per semester to study in their best campuses and international students pay more than twice that amount as the average cost is US$ 12,900 per semester if you come from another country. 

Business and administrative studies, biological sciences, subjects concerned with medicine, social studies and creative arts & design are considered the top five majors in the UK. 

All universities in the UK demand a tuition fee – none of them is public or government-owned, like in most countries. They are independent organizations and the majority of them have some kind of government funding – still, students that want to get a degree have to contribute financially, unless they have scholarships. 

Recently, the financing of universities has become a sensitive issue in the UK. With the country’s decision to leave the European Union (EU), and the subsequent inability to access EU funds for higher education, institutions are becoming increasingly more concerned that international students might not be able to go to the United Kingdom to get a degree anymore. The number of 438,000 international students is expected to drop in the near future, considering 127,000 come from other EU countries. As if this wasn’t enough trouble, Brexit could also have a bear on research funding, which is also seen as a major concern. 

Improving the Quality

Although universities are capable of collecting a huge amount of data, they do not always put it to good use. That’s why they are being encouraged to impact students’ lives with information and data to support their studies, while helping them be more efficient.

The Teaching Excellence Framework (TEF) is a new way to improve the quality of British universities. It’s a government-based assessment of undergraduate teaching that includes all higher education institutions in England and also some in Scotland and Wales. They can be awarded with Gold, Silver and Bronze distinctions. In 2017, 42 institutions (out of a total of 134) were considered Gold in the TEF. 

As a way to improve students’ experiences at universities, schools like the University of Nottingham, for example, are also monitoring student attendance – which includes being present at all teaching activities, undertaking all assessments and informing universities when they’re not able to do so. The universities report non-attendance to British education authorities such as the Home Office and Student Loans Company when required. 

5 UK Highlights in Education

1 – The United Kingdom is the second country with more universities in the World 100 Top Rankings (13 institutions), just below the United States.

2 - Proportionally, the UK is also #2 in number of universities on the Top 100, with Singapore taking the lead. It is worth noting that Singapore has only eight universities and two of them are on the list (25%).

3 - The UK is also #2 on e-learning usage (210,000 online students), just below the United States. 

4 – The United States is the only country where a professor can make more money than in the United Kingdom.

5 – The UK is considered the most scholarship friendly country in the world. Top-ranked institutions, such as Cambridge and Oxford, offer scholarships that cover full tuition costs. 


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Créditos: Blackboard/27zero 

No primeiro semestre de 2022, tive a oportunidade de realizar trabalhos de tradução, localização e revisão para a língua portuguesa do livro "Legacy Conversations — Latam Edition", da Blackboard, desenvolvido pela agência 27zero, de Bogotá (Colômbia). 

A obra traz 22 perfis de reitores de universidades latino-americanas, que compartilham detalhes a respeito de suas carreiras e desafios como líderes do setor de educação superior. Originalmente redigidos em espanhol, os textos também têm versões em inglês e português.

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Director Philipp Reichenheim and Dinosaur Jr. guitarist/singer J Mascis 

This week I got a chance to discuss the documentary Freakscene: The Story of Dinosaur Jr. with director Philipp Reichenheim. The film is on cinemas in the United States right now and you can also stream it from your home.
 
Philipp, how did the movie premieres go in New York and Amherst?

It was really, really super fun. The first one was in Brooklyn, NY, in The Opera House, and it was combined with a live set from J. He played four songs and then we did a Q&A before the film. It was fantastic, we sold out, there were 600 people there. And in Amherst, MA, it was particularly crazy, since the whole band was there, under one roof, watching the film in their hometown. There was also a really long Q&A with all band members and me, and that was really fun and emotional, you know? Like, it was really crazy for me, to have everybody together talk about the film, as well as the conflicts within the band, and everybody was able to say whatever they wanted. All band members were very excited and were even saying that the film had a therapeutic effect on them, in a positive way.

That’s interesting. Can you tell me a little about how this project came about? Last year I had a chance to interview Murph and he told me it was already 10 years or so in the making, is that right? 


Yeah, there was no deadline or anything… In 2009, J and I decided, after doing a live DVD for the band, with interviews and bonus materials: “Hey, how about we make a documentary about Dinosaur?”. It took a really long time to get the funding together. But then I found my partners of Rapid Eye Movies, in Germany, and they made it all happen. In 2018, we basically started to get the funding and the film was done in 2020, right when the german lockdown started in Berlin. We were done with the movie and boom, we were not allowed to go out anymore. So that was kind of crazy. Also, it took time to get the movie to be played at festivals. We didn't want to do too many online streaming film festivals, so it was not easy for a while, but last year we released it theatrically in the UK, Japan and Germany. Now we teamed up with Utopia for the US and the rest of the world, and that is really exciting that finally the film is released on Dinosaur Jr.’s homeland, you know? We are getting great feedback from the audience. People are reminded of the energy of loud music. We made the audio lines for the film really loud, so when you're in the cinema there's an amazing 5.1 noise turbine the whole time.




How difficult was it for you to find footage from the band? Did the guys already have most of it or did you have to do a lot of research?


It was a mix of a lot of different things. I did, of course, research over the years and the band gave me their archive. And then a Massachusetts-born Dinosaur fan, who is also kind of a music video collector, he actually knew a lot of people who had original material as well. He even tracked down the scene where J and Lou have a fight on stage, in Connecticut. 


That was a really interesting scene.


Yeah, I think so too. It was insane. So he helped me with that as well. And Lee Ranaldo supplied me with really early tour footage of the band, when they were touring with Sonic Youth on the EVOL tour. So I was lucky that there were amazing sources of footage available — and photographs as well. And the amazing artworks of all the artists, like Maura Jasper, who made album covers, or the photographs of Johnny Vegas. I’m really happy that we all made it work out, and that people seem to like the film. It's a very fun time right now. They are showing the film in more than 80 cinemas nationwide. 


Tell me a little about your relationship with J. I mean, he is your brother-in-law, your sister Luisa actually appears in the film. But did you already know Dinosaur Jr. before they got married or their relationship was what made you get to know the band and become interested enough to make a film about them?


I was a Dinosaur fan from day one. We had the first album in Germany. When it came out, I loved it right away. It was the soundtrack of my youth, in a way, with other loud music. And I just loved it. And I was lucky, in 93 I met J through my sister. They were only friends at the time, and we connected right away. I did the artwork for J’s acoustic album Martin + Me, I did Dinosaur videos and live DVDs, so there's a long history of friendship and creative collaboration between us. Then, in 97, it happened that he and my sister got together. They were friends and somehow they became a couple. They're still happy together, they have a child and it's cool. He supports the project 1,000%. Although sometimes he was like, “I’m not sure if you’ll ever finish this”, but here we are now.


And how was it to make a film about someone who is actually in your family? Was it an additional challenge or did it put any more pressure on you…? I mean, did J have any input on what you could use or not, on how deep you could explore the conflicts within the band…? Did you have to get his approval or did he give you complete freedom to develop the project?


Yeah, it is a curse and a blessing. On one hand, it challenged me to be super professional on many different levels, from the contracts and licensing, we all had to work stuff out. And then the content. But J didn't have any demand. He didn’t ask for any early inputs or previews or anything. He basically saw the film when it was done, which was a big risk for me. But I thought the whole time that we gave our best, so I could stand in front of him with a good feeling about it. When he saw it, he liked it right away. But then I went on another tour with them, so we had some more additional edits into the film. But apart from that, it was total freedom. It was a long ride, but a really exciting one.


To me the film seems like it is almost an oral history of the band. I mean, you don’t have a narrator, nothing is really “overexplained” or shown in a more traditional way, except from what the band themselves and the other guests are saying. I mean, I believe someone who never heard of Dinosaur Jr. might not totally get what the band is all about just from the film, it seems like you needed some prior knowledge on the band before watching it. Was that intentional?


I think we might have tried, since the music and the characters are so unique — they're not narcissistic or self-orientated — so, we kind of left it a little rougher and raw on that side, as well as content-wise. I think that the movie explains the important things that people have to know, but leaves a lot of free interpretation, with the music itself. It's still a music documentary, but we decided to make it a little bit more mysterious. It’s the band itself. They're not the Foo Fighters, you know? And maybe the whole approach kind of projected back to the film. I heard from many people who didn't know them as well, people from completely different generations, people who are 85-years-old in the audience, and they were music lovers and they loved it, even without knowing anything about the band. So it's always a personal taste thing, what a documentary should transport for each individual. I think we left it loud and a little bit rough, and I felt that's good for the kind of band we are documenting as well.


You have a lot of people in the film talking about the band, from Kim Gordon, to Thurston Moore, to Frank Black, to Matt Dillon… Who was the hardest person to reach for this project? And is there anyone you wanted to interview but who wasn’t available?


Yeah, there were two characters… The hardest character to reach was my brother-in-law himself (laughs). He doesn't like to do interviews. And even though we spend so much time together — we're really close and we can talk about anything — it was hard to get him to do his interviews. I was able to do only two interviews with him, over all the years of making the film. I have to say, I wish I would have had him for more interviews, sometimes, about some topics in the film. I could have brought more light into it. But apart from that, I wasn't able to talk to Gerard Cosloy, who was the Homestead Records boss — he kind of discovered Dino and put out the first record. I think he's now a part of Matador. But somehow our paths never crossed, which is kind of sad. Also, Nick Cave — we nearly met one time, for a short moment. There were many people where, you know, suddenly there's a chance to talk to them, but something changes and it ends up never happening. So, yeah, I would say J and Gerard were the most difficult to get for the film.


It's funny that you say that, because most of J’s interviews that I've seen, he really kind of mumbles a few words and it's kind of difficult to really get what he's trying to say most of the time. It's interesting to see that you have that same difficulty.


Yeah, you know, the thing with J is he needs time to answer, and often people don't give him the time he needs. Then people maybe just think that he didn’t like the question, and they come up with a new one. And then when he's ready to answer, people have already moved on to a different question. Sometimes his approach is really weird, but he said it himself that interviews are, for him, an abnormal exchange of information, and that says it all about him.


Did you try to reach out to other band members, like Mike Johnson, George Berz, even Van Conner, from the Screaming Trees, who briefly joined the band…? Or was it intentional to focus just on the three guys from the original lineup?


We tried to reach Mike Johnson over different channels, but never got an answer back. I have no explanation why. When the whole project started, I knew that the main focus was on the original members, that it has a beginning and an end, and a clear storyline to concentrate on. And the moment I realized more and more that Mike is not responding, I didn't ask George, because I thought that there would be no balance, in a way. So I had J and Murph talk about these moments. I really never heard from Mike Johnson, even though I met him in the first years, when he was in the band. I was making my first 60 millimeter shots with the band in Hamburg and Amsterdam in 95 and he was there as well.




The film was already released in Europe and now in the US and Canada. Do you plan to bring it to South America and other parts of the world?


Yeah, I'm sure we will. The thing was, we started the film’s release last September in Germany. Then, in October it was in the UK, then this last March we put it out in Japan. So we will definitely bring the film to all Dinosaur Jr. fans’ territories, that's for sure. Now we have Utopia dealing with our world distribution and they're really fast and spreading the film. I’m very positive that this year or the next Freakscene will go more around the globe, including Brazil, Australia, New Zealand, Europe, and more parts of Asia. There's even people from Russia writing to us — like, no Putin fans — so it's really exciting how many Dinosaur fans already heard about it and want to see it. It's so crazy, because as a filmmaker, you have an unconscious hope and vision for something, or you wish that something can happen with the film, but when it actually happens, that's so crazy for me now, to watch how the press and how many people were interested. It seems that the US release is going really well, so I'm just really happy about it.


Great. And do you plan to release it on DVD/Blu-ray as well?


Yeah, there is already a German Blu-ray with a lot of amazing “best of” footage. We have a full three hours of features on the disc, and I think there will be a US Blu-ray and DVD release as well. There are bonus materials like the whole 1987 Dinosaur live show in Germany, then additional stuff about the band. You know, Mark Lanegan, who passed away recently, he was interviewed many times, and I kept what he had to say for the bonus materials. After I finished editing everything, Mark passed away just five days later. So it's kind of sad that he never saw this. There are about 10 more minutes of additional interview footage with guests and the band, and two whole live shows, so it's fun.


What are you working on these days? Any chance you might make other documentaries about music or other alternative bands from that golden era of the 80s and 90s?


Yes! I am about to start a full cinematic documentary, like Freakscene, called Riot Zone. It's about the electronic punk band Atari Teenage Riot. Alec Empire (band founder) is my oldest friend and neighbor, and his career started when he was 12. Since the beginning, I filmed him and I have basically his whole career on tape, and there is a great storyline for the golden era of 90s electronic punk and rave culture. They were amazing. We toured with Rage Against The Machine and Wu-Tang Clan through the States, and Atari was quite big in the UK and Japan as well. There were riots, they played and got arrested, it’s all on tape. It's a really, really punk vibe and, of course, there’s other protagonists passing by, who were starting their careers as well, like Aphex Twin and Prodigy. So it will be a great document about the 90s. And I have a thriller written already for about two or three years that I’d like to do as well.


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Foto: Divulgação | Reprodução Scream & Yell 


This article is available in Portuguese only.

Participei da coletiva de imprensa do guitarrista Tom Morello (Rage Against the Machine, Audioslave, Prophets of Rage) para jornalistas brasileiros. Morello lançou o álbum solo The Atlas Underground Fire em 15 de outubro de 2021 pela gravadora Mom + Pop Music. A seguir, você lê um trecho da reportagem publicada no Scream & Yell. 

Com uma carreira que já percorre três décadas, Tom Morello não parece estar nem perto da linha de chegada. O guitarrista de Rage Against the Machine, Audioslave e Prophets of Rage está lançando “The Atlas Underground Fire” (Mom + Pop Music), trabalho solo em que divide os holofotes com artistas da velha guarda e talentos da nova geração. O álbum é uma sequência de “The Atlas Underground”, lançado em 2018.

O risco de fazer o primeiro pit stop em mais de 30 anos, em função da pandemia, foi assustador para o criador de riffs e licks emblemáticos do rock, como os de “Bulls on Parade” e “Like a Stone”. Ele mesmo revelou seus medos e ansiedades durante o período, em entrevista coletiva para a imprensa brasileira. “Desde que eu tinha 17 anos até março de 2020, estive constantemente compondo, gravando e tocando ao vivo, e tudo isso simplesmente parou de repente”, lamenta.

Para piorar, a falta de habilidade com a tecnologia dificultou ainda mais os dias de isolamento social para Morello. Apesar de ter um estúdio na casa onde vive com a família, na Califórnia, o músico admite que não domina os equipamentos. “No máximo, me deixam tocar no botão de volume”, brinca. De que maneira, então, “The Atlas Underground Fire” ganhou vida?

Leia a matéria completa no Scream & Yell.
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